SoloFun’s Adult Toy Website Privacy Policy
1. Introduction
Welcome to SoloFun, This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
a. Personal Information:
- When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, and payment details.
b. Usage Information:
- We collect information about how you interact with our website, including the pages you visit, the products you view, and your preferences.
c. Communication Data:
- If you contact us, we may collect information related to your communication, including emails, messages, and customer support inquiries.
3. How We Use Your Information
a. Order Processing:
- We use your personal information to process and fulfil your orders, including shipping and payment processing.
b. Account Management:
- Your account information is used for account management, order history, and personalised services.
c. Communication:
- We may use your contact information to send you order confirmations, updates, and promotional materials. You can opt out of promotional communications at any time.
d. Improving User Experience:
- We analyse usage data to improve our website, products, and services, ensuring a better user experience.
4. Data Security
- a. We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.
- b. Your payment information is encrypted using secure socket layer technology (SSL) during transmission.
5. Third-Party Disclosure
- a. We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your consent.
- b. Trusted third-party service providers may assist us in operating our website, processing payments, and delivering products. These providers are required to maintain the confidentiality of your information.
6. Cookies and Tracking Technologies
- a. We use cookies and similar technologies to enhance your browsing experience, analyse usage patterns, and personalise content.
- b. You can manage your cookie preferences through your browser settings.
7. Your Rights
- a. You have the right to access, correct, or delete your personal information.
- b. You can opt out of promotional communications by following the instructions provided in our emails.
8. Changes to the Privacy Policy
- a. We reserve the right to update and modify this Privacy Policy. Any changes will be effective upon posting on our website.
9.Refund / Cancellation Policy
Refunds will be processed within 1 working day. Refunds can only be given within 30 days of purchase date. Refunds will take 3-5 business days to appear in bank account
Order’s can be cancelled if the product has not beeen shipped. Funds will take 3-5 business days to arrive in your bank account.
10. Contact Us
- If you have questions or concerns about our Privacy Policy, please contact us at info@solofun.co.uk